Back to Lumexa Clinical Suite

Lumexa Ambulance · Ambulance Dispatch & Fleet Management

The command centre for every emergency response.

Lumexa Ambulance gives dispatchers and fleet managers a unified, real-time command centre for emergency call intake, asset coordination, live tracking, patient journey status and operational reporting.

Emergency response depends on accurate, current visibility from the initial call through final handover. Disconnected communication and status tracking can slow decisions when every moment matters.

Request Clinical Demo

Workflow overview

A connected path through Lumexa Ambulance

Lumexa Ambulance organises active cases on a state-based dispatch board across Received, Dispatched, En Route, On Scene, Transporting, Arrived and Handover stages.

01

Rapid New Call entry

Capture an emergency call through a focused interface designed for immediate intake.

02

Comprehensive dispatch board

Manage active cases visually according to their current response state.

03

Seven-stage journey tracking

Follow every response from Received through Dispatched, En Route, On Scene, Transporting, Arrived and Handover.

04

Real-time fleet visibility

See vehicle availability and active deployment status as operations change.

Benefits

Why emergency teams choose it

Designed for Emergency dispatch / Fleet operations. Real-time browser-based ambulance dispatch board; rapid emergency call intake; state-based workflow across Received, Dispatched, En Route, On Scene, Transporting, Arrived and Handover; live fleet availability and interactive asset mapping; vehicle, paramedic and support-personnel management; operational reporting, analytics and tariff controls; role-based access and traceable response status.

Faster call-to-dispatch coordination

Rapid intake and live resource visibility help dispatchers act without switching systems.

Clear case status

Seven defined stages show exactly where every active response stands.

Better asset decisions

Availability and location information help teams select and deploy appropriate units.

Coordinated vehicles and crews

Fleet, paramedic and support-team information remains connected to operations.

Complete handover visibility

The response remains traceable through arrival and final transfer of care.