Shared Platform Foundation

Lumexa Clinical Suite

Lumexa Clinical Suite is a unified, modular healthcare management platform that connects clinical, administrative, and operational workflows. From patient registration and appointment scheduling to medical records, diagnostics, treatment, billing, and ongoing care, each module simplifies a specific healthcare process while working seamlessly with the others. With single sign-on, centralized patient records, and unified access management, Lumexa enables healthcare providers to manage patient journeys, improve departmental coordination, reduce manual processes, and deliver more efficient care. Its flexible architecture allows facilities to adopt modules based on their needs and expand without complex integrations or disconnected systems.

Suite at a glance

Connected modules for every care workflow

01 · Radiology Information System

Lumexa RIS

Designed for Radiology / Imaging manager

Lumexa RIS runs the whole imaging department on one record — orders arrive from the EMR, studies are scheduled and pushed to the modality, images come back matched to the right patient, and the radiologist reports and signs off in the same system that delivers the result to the referrer.

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02 · Electronic Medical Record

Lumexa EMR

Designed for Clinical lead / CMO

Lumexa EMR carries a patient from registration to a signed, closed encounter — allergies and risk flags pinned at the top, clinical documentation, orders and MAR, forms and consent, and an AI scribe that drafts the note while the clinician talks to the patient.

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03 · Laboratory Information System

Lumexa LIMS

Designed for Laboratory manager

Lumexa LIMS runs the laboratory worklist end to end — sample collection, acceptance, result entry, authorisation and a critical value matrix — consolidating a patient’s orders into one tube per container and issuing every barcode label in a single tap.

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04 · Ambulance Dispatch & Fleet Management

Lumexa Ambulance

Designed for Emergency dispatch / Fleet operations

Lumexa Ambulance gives dispatchers a real-time command centre for call intake, fleet and crew visibility, live mapping and a seven-stage emergency journey from receipt to handover.

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05 · Dental EMR

Lumexa Dental

Designed for Dental director

Lumexa Dental adds a full odontogram to the record — FDI-numbered adult and paediatric dentition, tooth-level findings and treatment plans, and dedicated periodontal, orthodontic, endodontic, paediatric and TMJ charts, with DMFT scoring computed as you chart.

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06 · Queue & Patient Flow

Lumexa Que

Designed for Operations / Front office

LumexaQue turns your reception into self-service. Patients can choose a language, browse doctors by department, register with a tap of their Emirates ID, and have a visit created with a live insurance eligibility check — before they ever reach a counter.

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07 · Patient Experience

Lumexa Feedback

Designed for Quality / Patient relations

Lumexa Feedback captures patient experience at the point of care, raises an alert the moment someone is unhappy, and turns the responses into department-level CSAT and NPS trends your quality team can act on.

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08 · eClaim Billing

Lumexa Claims

Designed for Revenue cycle / Finance

LumexaClaims imports, reviews, submits and reconciles eClaims across country specific authorities — including ADOC Shadow Billing, the regulator's parallel reporting mandate — from a single multi-facility workspace.

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09 · Conversational AI

Lumexa Chatbot

Designed for Marketing / Call centre

Lumexa Chatbot answers patient questions, books appointments and triages symptoms on your website and WhatsApp — in Arabic and English — then hands off to a live agent with the full conversation when a human is needed.

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10 · Residential & Long-term Care

Lumexa Care Home

Designed for Care home director / DON

Lumexa Care Home runs residential and long-term care on one resident record — individualised care plans, electronic medication administration, incident reporting, staff rostering and a family portal, all auditable.

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11 · Home Care Management

Lumexa Home

Designed for Home care operations / Clinical coordination

Lumexa Home brings episode management, staff scheduling, daily visits, real-time field visibility, geofencing, billing and operational dashboards together for coordinated in-home care.

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12 · Diet & Kitchen Management

Lumexa Diet

Designed for Dietetics / F&B manager

Lumexa Diet runs inpatient nutrition end to end — prescribed patient diets, ward-wise meal orders, kitchen production counts, bedside serving confirmation, and a costed food master carrying calories, protein and allergen data for every item.

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Platform workflow

Clinical Suite workflow at a glance

Lumexa Clinical Suite connected healthcare workflow